Plumbing FAQ

We serve Las Vegas, Henderson, North Las Vegas, Summerlin, Paradise, Spring Valley, Enterprise, Boulder City and the surrounding Clark County area. Same-day appointments are often available within our core service area.

Yes. Right Connection Plumbing and Drain is a licensed Nevada plumbing contractor and carries full liability and workers' compensation insurance. Every technician is background-checked and trained in-house before working in your home.

Yes. We keep trucks stocked and routes open for urgent calls such as burst pipes, sewer backups and failed water heaters. Call (725) 213-8358 any time; if we can reach you the same day, we will.

Our technicians wear protective footwear, respect social distancing and sanitize high-touch tools and surfaces. If you have special requests, let us know when you book.

You can request service online through our request form or call (725) 213-8358. We will confirm your arrival window by text or phone.

Most standard estimates and inspections are free for homeowners in our service area. Diagnostic work for complex issues, such as locating a hidden leak or sewer camera inspection, may carry a flat diagnostic fee that is disclosed up front.

Absolutely. We provide a written, flat-rate price before any work begins. There are no surprise charges after the job; if the scope changes, we discuss it with you first.

We accept cash, checks and all major credit cards. For larger projects, we also offer financing options with approved credit.

Repeated clogs usually mean grease, soap scum, hair or roots are building up inside the pipe. A single snake may clear the symptom, but a camera inspection and hydro jetting often solve the underlying problem.

Hydro jetting uses high-pressure water to scour the inside of a drain or sewer line. It removes scale, grease and root intrusion better than a mechanical snake and helps prevent future backups.

Warning signs include multiple drains backing up at once, gurgling toilets, sewage odors inside or outside the home, and wet spots in the yard. A sewer camera inspection is the fastest way to confirm the cause.

In many cases, yes. We offer trenchless sewer repair options such as pipe lining and pipe bursting when the damage is localized and the pipe is a good candidate. We will explain whether trenchless is right for your line.

Traditional tank water heaters typically last 8 to 12 years with proper maintenance. Tankless units can last 15 to 20 years. If your unit is nearing that age and showing signs of failure, replacement is usually more cost-effective than repeated repairs.

If the tank is leaking, heavily corroded or more than 10 years old, replacement is usually the better investment. For newer units with a bad element, gas valve or thermostat, repair often makes sense. We will give you an honest recommendation.

Tankless heaters provide endless hot water, take up less space, use less energy over time and last longer than traditional tanks. They are especially popular in Las Vegas homes with large families or limited utility space.

Yes. We install and repair gas, electric and tankless water heaters, and we can help you compare operating costs and rebates for each option.

Look for an unexplained spike in your water bill, the sound of running water when everything is off, warm spots on the floor, damp drywall or a musty smell. Our leak detection equipment can pinpoint the source without unnecessary demolition.

Common causes include sediment buildup in fixtures, partially closed shut-off valves, corroded galvanized pipes, a hidden leak or pressure issues from the municipal supply. We diagnose the cause before recommending a fix.

Many slab leaks can be rerouted through the walls or ceiling, avoiding floor demolition. The best approach depends on the leak location, pipe material and your home's layout.

Yes. Southern Nevada water is among the hardest in the country. Over time, hard water leaves scale in pipes, water heaters and fixtures, and it makes soap less effective.

A water softener removes calcium and magnesium that cause hardness. A filtration system removes chlorine, sediment and other contaminants to improve taste and odor. Some homes benefit from both.

Most systems need salt added every 4 to 8 weeks depending on usage and hardness. We also recommend an annual inspection to check the resin, valves and settings.