Privacy Policy

Right Connection Plumbing and Drain respects your privacy. This policy explains what information we collect, how we use it, and the choices you have when you visit our website, request service, or communicate with us by phone, text, or email.

We believe honest communication includes being upfront about data. If you ever have questions about this policy, you can call us directly or use the contact form on this site.

When you request a quote, schedule service, or send a message, we collect the details needed to respond: your name, phone number, email address, property address, and a description of the plumbing issue.

We also collect standard technical information automatically, such as your IP address, browser type, device information, and the pages you view. This helps us keep the site secure, fix errors, and understand which services homeowners need most.

We use your contact information to schedule appointments, prepare written estimates, dispatch technicians, and follow up after service. We may also send appointment reminders, service updates, or occasional promotional messages if you have opted in.

Technical data is used to improve website performance, protect against spam or abuse, and measure the effectiveness of our marketing. We do not sell your personal information to third parties.

We only share information with trusted partners who help us run the business, such as scheduling software providers, payment processors, and marketing platforms. Each partner is contractually required to protect your data and use it only for the services they provide to us.

We may also disclose information if required by law, to protect our rights, or to respond to a valid legal request.

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use the site, and deliver relevant content. You can control cookies through your browser settings. Disabling cookies may affect some features, but you can still request service by phone.

By providing your mobile number, you consent to receive text messages from Right Connection Plumbing and Drain related to your service request, appointment reminders, and follow-up communication. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for assistance.

Consent to receive text messages is not required to purchase services. You may always call us at (725) 213-8358 to schedule or ask questions.

We protect your information with reasonable administrative, technical, and physical safeguards. While no system is completely secure, we regularly review our practices and work with reputable service providers to reduce risk.

You can ask us to update, correct, or delete your personal information at any time. You can also opt out of marketing emails by clicking the unsubscribe link, or opt out of text messages by replying STOP.

To request a copy of the information we hold about you, or to exercise any other privacy right, contact us using the information below.

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

We may update this privacy policy from time to time. The latest version will always be posted on this page with an updated effective date. Significant changes will be communicated clearly when required.